![]() ![]() I had signed up for xbox game pass in January for the free trial. Better information about price increases: Microsoft will give clearer notifications of any future price rises, and will ensure people know how to turn off auto-renewal if they don’t want to pay the higher price. Additional information on Game support can be found here: Ask a new question CL Carter Lynch Created on JWhy wont Microsoft help me. This follows the recent announcement that Microsoft is increasing its Game Pass Ultimate pricing, which now costs £12.99/14.99/16.99 a month, while its console only option costs £8.99/10. These customers will be reminded how to stop payments, and if they continue not to use their memberships, Microsoft will ultimately stop taking further payments. Inactive memberships: Microsoft will also contact existing customers who haven’t used their memberships for a long time but are still paying.Refunds: Microsoft will contact existing customers on recurring 12-month contracts and give them the option to end their contract and claim a pro-rata refund.Better upfront information: Microsoft will provide more transparent, upfront information to help customers understand their Xbox membership – making clear, for example, that the subscription will auto-renew unless the customer turns off auto-renewal when the subscription will auto-renew how much it will cost and how the customer can receive a refund after an accidental renewal. ![]()
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